Questions

Frequently asked questions

Honest answers about the products, your health, and quitting. If you don't see yours, just ask.

Safety & health

Are QuitNatural products really nicotine-free?

Yes. Everything we make is nicotine-free and tobacco-free. There is nothing in them to keep you chemically dependent — they work by replacing the ritual, not the substance.

Can I use these if I'm pregnant or breastfeeding?

Please talk to your doctor or midwife first. Our products are nicotine-free, but we can't give medical advice, and a professional can guide what's right for you and your baby.

Are they safe with medication or a health condition?

Our tools are simple and botanical, but they're not a medical product. If you manage a health condition or take medication, check with a healthcare professional before use.

Is there an age limit?

Yes — QuitNatural is intended for adults (18+) who are quitting or have already quit smoking. It is not for anyone who doesn't already smoke.

Using the tools

How do I use them when a craving hits?

Reach for your tool the moment the urge rises, instead of a cigarette, and use it while you breathe slowly. Most cravings pass in three to five minutes — the tool gives your hands and mouth somewhere to go until it does. See our full guide on how to calm down for more techniques.

How often can I use them?

As often as you need. There's no nicotine to limit, so use them whenever a craving or habit-trigger shows up.

Will this actually help me quit?

They're a support, not a magic cure. People do best with a plan, support, and sometimes a doctor's help — our tools are designed to sit alongside all of that and make the hand-to-mouth habit easier to break.

About the products

What's inside them?

It depends on the tool — some are simple stainless steel or natural stone, while our inhalers and roll-on use botanical essential oils. None contain nicotine or tobacco. Each product page lists its exact materials.

Is there any smoke or anything to inhale into my lungs?

No. There's no combustion and no smoke. The botanical inhaler pieces carry only aroma — you're not lighting anything. Read more in our guide on how to use an aromatherapy inhaler.

Which one should I start with?

If you mainly miss having something in your hands, start with a band or breathing piece. If it's the mouth-feel and breaks, try an inhaler stick. A guided 'find your tool' quiz is coming soon. Our calm buyer's guide walks through picking the right one for you.

Quitting & cravings

What if I slip and smoke?

A slip isn't failure. Most people quit several times before it sticks. Be kind to yourself, notice what triggered it, and pick the next craving back up — your progress isn't erased.

How long do cravings last?

Individual cravings usually peak and fade within a few minutes. They get less frequent and less intense over the first weeks — riding each one out makes the next one smaller. More in our guide on what to do instead of smoking.

Orders & support

How do I track or change my order?

You'll get an email with tracking once your order ships. For changes or questions, reach us through the contact page.

What's your return policy?

If something isn't right with your order — a wrong item, damage, or a change of heart — reach out through our contact page and we'll help. Full details are in our Refund Policy.

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Still have questions?

We're here to help, any time.

Can't find your answer? Reach out and a real person will get back to you.